Attention C&W Appliance Service Customers:
Wolf Appliance Inc. has issued a recall for certain models of its dual-fuel ranges equipped with infrared griddles due to potential burn and fire hazards.
Guidance from Wolf recommends discontinuing use of affected ranges until rework is complete.
C&W Appliance Service, as the only Sub-Zero, Wolf, and Cove Authorized / Factory Certified Premier Partner in Dallas-Fort Worth, Austin, San Antonio, and the Texas Hill Country, is equipped to carry out this rework at no cost to customers.
Affected Models
This recall includes Wolf dual-fuel ranges with the following characteristics:
- Sizes: 36, 48, and 60 inches
- Features: Infrared griddles, some models with infrared charbroilers
- Model and Serial Numbers: Specific models and serial numbers (e.g., DF36450G, DF48450DG) are included in the recall. Full model details are available on Sub-Zero’s website or on the CPSC website.
To ensure safety, customers with affected models are advised to immediately stop using the oven and schedule a service call for the necessary rework.
C&W Appliance Service technicians are ready to assist and can inspect, maintain, or repair additional appliances during the visit if needed (charges may apply depending on warranty status).
Scheduling Your Free Service
Contact C&W Appliance Service
Phone: 855-358-1496
Email: service@cwservicesinc.com
Schedule online: https://cwservicesinc.com/
Additional Support from Wolf
- Wolf Hotline: 1-800-200-7820, available Monday-Friday, 8:00 a.m. to 4:30 p.m. CT
- Email: support@wolfappliance.com
Your safety is our top priority, and we are here to ensure your appliances meet the highest standards. Reach out to C&W today to arrange your service.
