“You’ve been working on our Scotsman and Subzero refrigerators for years. Now we have a Lacanche, a stove that is wonderful but rare. Your technician, Austin, was wonderful in getting the burners working again. He gave me some tips for turning on the gas oven, too, which I greatly appreciated. All your service people have been wonderful. It is a joy to have someone I trust keep my appliances in top working order.”
-- Lana D.
“CW has serviced appliances in my home for more than a year. Had I known earlier of the quality of your service, the courtesy and competence of your service personnel, CW would have service my appliances for the past 40 years.”
“I wanted to write to let you know what a pleasure it has been for me to have your company help me with service on first my refrigerator and then my washer-dryer stackable. Chris Hundley, technician, has demonstrated trustworthiness in confirming appointments and arriving at the job on time. He’s shown creativity and competence in analyzing, making recommendations and thoroughness in performing repairs.”
“I wanted you to know how impressed I was with Randy. He was informed, efficient and informative while he was here and he gave me information I needed to know about how to care for my Viking appliance. Thank you for sending Randy to us.”
“This is just a note of appreciation for the professionalism, concern and follow-through shown by Gary on the problems of our Viking cooktop. You have a valuable employee. Kudos.”
-- Billie Jo
“The refrigerator side of our 15-year-old Sub-Zero failed. The service technician showed up as scheduled, completed repairs, and left no mess. Totally satisfied.”
-- Brent R.
“I was pleased to discover C&W Appliance Service when I needed my oven repaired. The tech came out and immediately diagnosed and repaired the problem. He even updated the wiring. I appreciate that the technicians are company employees. I’ve had problems with appliance companies that use contractors who have no long-term accountability. C&W didn’t try to sell “discount memberships” or offer gimmicks.”
-- Susan E.
“Great response on website inquiry; had a Freon leak in my 19 year old Sub-Zero. Service Tech was punctual, diagnosed the problem quickly and explained the repairs needed and why. Performed them efficiently and was in and out with a new evaporator installed in under an hour. Real pro and refreshing how he worked and got it done.”
-- John L.