We got a lot of calls for grill repair and maintenance during and after the July 4 holiday. When grills are put to the test during large cookouts, small problems become large ones. You didn’t want to miss the fun or a big fireworks show because you were trying to prepare a meal and your nice Wolf grill malfunctioned. Before you call us for help and incur a service charge, try troubleshooting the problem with these 8 tips.
- Burners will not operate?
- Push the burner control knob in and verify that the igniter glows. If not, check to see if the grill is plugged into a 120V AC electrical outlet and that the GFCI has not been tripped.
- For now, light the burners manually.
- Purge the fuel line of trapped air.
- Burner flame is yellow and you can smell gas?
- Inspect grill burners for obstructions such as nesting spiders and insects.
- Contact C&W Appliance Service or your gas supplier to check for a gas leak.
- Burners do not provide enough heat?
- Check for a proper gas supply or check your propane tank to make sure it’s not empty.
- Make sure the gas supply hose isn’t bent or kinked.
- Check for nesting spiders and insects in the grill burners.
- Remember to preheat the grill for 10 minutes before you plan to cook.
- Burner flame blows out?
- See that the grill is getting the right level of gas or check the propane tank to make sure it isn’t empty.
- Provide a wind block if your cooking area is exposed to high winds.
- Excessive flare-ups occur?
- Clean the burner grates with a damp grill brush.
- Cooking heavily marbled or fatty meat may cause drips to fall into the flames.
- Ensure that cooking temperatures are not too high.
- Interior or control knob lights will not operate?
- Check that the unit is plugged into a 120V AC electrical outlet and that the GFCI has not been tripped.
- Replace the bulb.
- Hot surface igniter will not operate?
- Verify that the grill is plugged into a 120V AC electrical outlet and that the GFCI has not been tripped.
- Thermometer not reaching high temperatures?
- Operate grill on high for 10 to 12 minutes with the hood closed to reach higher temperatures.
Don’t miss out on the fun of summer gatherings. Save yourself a lot of frustration as well as the price of a service call by following these troubleshooting tips for your Wolf grill. If that doesn’t work, then contact C&W Appliance Service, the only Sub-Zero and Wolf factory-certified premier partner in Dallas, Fort Worth and San Antonio, call us at (855) 358-1496.
