C&W Appliance Service, a leading appliance repair and installation company in Dallas–Fort Worth, Austin, and San Antonio, was honored to welcome Tom Kourlis for a summer internship.

During his time with us, Tom evaluated a wide range of internal and customer-facing processes to identify bottlenecks and inefficiencies. His work helped streamline our appliance service operations and deliver faster, higher-quality results for both our team and our customers.

Projects like these directly support our mission of being the most trusted choice for appliance repair, maintenance, and installation in Texas.

Tom brings impressive experience to the table. He is a Senior Project Leader at The Boston Consulting Group in Denver, Colorado, and is currently entering his second year at Harvard Business School in Boston, Massachusetts.

“As a family business celebrating 67 years, we know that bringing in best practices from other industries is critical to better serving our customers,” said Ben Brinkopf, CEO of C&W Appliance Service. “Tom’s perspective and experience gave us valuable insights that will help us continue raising the bar in appliance service.”

We are grateful for the opportunity to learn from Tom’s experiences working with clients around the world, and we are confident the lessons shared during his internship will have a lasting impact on our business.

We thank Tom for his meaningful contributions and wish him the very best as he continues his journey.

Meanwhile if you need help with appliance repair and installation, contact our expert team at C&W Appliance Services or call us at  (214) 358-1496 for appliance repair and maintenance services. Serving Dallas / Fort Worth, Highland Park, University Park, Southlake, and beyond, we’re here to ensure your appliance runs efficiently for years to come