Dallas, Texas – December 19, 2024 – C&W Appliance Service, a family-owned business serving Dallas-Fort Worth, Austin, San Antonio, and Central Texas, is proud to announce its recognition as a Top 3 Finalist in the prestigious Most Professional Servicer Award by the United Appliance Servicers Association (UASA).
The Most Professional Servicer Award is an honor given at the annual UASA / ASTI Convention to service companies who have shown excellence in customer service, training and a commitment to improving the appliance repair industry.
Established in 1958 by co-founder Wayne Thompson with the guiding principle to “Always Do the Right Thing, Always,” C&W Appliance Service has dedicated over 66 years to providing exceptional appliance repair services. This acknowledgment by UASA reflects the company’s unwavering commitment to professionalism, customer satisfaction, and continuous improvement.
Philip LaPlante, Service Manager, expressed his gratitude: “This recognition is a testament to the hard work and dedication of our entire team. We strive daily to uphold the high standards set by our founders and to provide best-in-class service to our valued customers.”
Dan Vivier, Parts Department Manager, added: “Our success is built on the trust and support of our customers and manufacturing partners. We are blessed to have such strong relationships that have been cultivated over decades.”
Donna Harper, Customer Service Manager, emphasized the company’s customer-centric approach: “Our customers are at the heart of everything we do. Their loyalty and feedback drive us to improve every day and to deliver the exceptional service they deserve.”
Paul Bates, Austin/San Antonio (San Marcos) Branch Manager, reflected on the company’s growth: “Expanding our services across Texas has been a rewarding journey. Being acknowledged by UASA inspires us to further our commitment to excellence in every community we serve.”
Training Manager, Wade Mannon, highlighted the importance of continuous learning: “In an ever-evolving industry, staying ahead through training and development is crucial. This recognition motivates us to continue enhancing our skills to better serve our customers.”
In 2023, C&W Appliance was honored as the #1 appliance service company nationwide by Sub-Zero, Wolf and Cove, measured on customer satisfaction scores. And C&W currently holds the #1 customer satisfaction spot again for 2024 for Sub-Zero, Wolf and Cove – and results will be released in January 2025.
C&W Appliance Service extends its heartfelt thanks to its loyal customers, dedicated employees, and supportive manufacturing partners. This achievement would not have been possible without their unwavering support and trust.
For more information about C&W Appliance Service and the range of services offered, please visit https://cwservicesinc.com/.
About C&W Appliance Service
Founded in 1958, C&W Appliance Service is a family-owned and operated company specializing in the repair of premium appliances. Serving the Dallas-Fort Worth, Austin, San Antonio, and Central Texas areas, C&W is the only Sub-Zero Premier Partner in these regions, providing factory-certified service for brands including Sub-Zero, Wolf, Cove, Broan, Best, Scotsman, Hoshizaki, U-Line, True, and ZipWater.
About United Appliance Servicers Association (UASA)
The United Appliance Servicers Association is a nonprofit trade association dedicated to supporting appliance repair professionals. UASA offers industry-leading training, business support, and resources to help members run more efficient and profitable businesses. The Most Professional Servicer Award is one of the industry’s most prestigious recognitions, honoring companies that exemplify excellence in service and professionalism.
Media Contact:
C&W Appliance Service
Phone: (855) 358-1496
Email: service@cwservicesinc.com
Website: https://cwservicesinc.com/
