5 Tips to Address Icemaker Malfunctions

CW Services Inc: Ice Arm 300x260

Summer is fast approaching! And in Texas, summer heat means tall drinks cooled with plenty of ice. But what do you do if the icemaker in your Sub-Zero or other premier refrigerator doesn’t make all the cubes you need?

C&W Appliance Service helps troubleshoot common refrigerator icemaker issues before you call a professional. These quick checks might save you time, money, and a service visit.

Tip #1: Check the icemaker switch or button

Accidental contact can turn off the on-off switch on older refrigerator icemakers. Brushing against the touchpad on newer models can accidentally turn them off.

Whatever type of system you have, make sure it’s on. Users often accidentally turn off the SubZero icemaker, causing common issues. Keeping the switch activated ensures your appliance is always working properly.

Tip #2: Look at the ice level arm position

The ice level arm in refrigerator icemakers senses a full bucket and shuts off the icemaker. An overflowing bucket likely pushes the arm too high. This causes the icemaker to shut off.

To fix the problem, simply remove the excess ice from the bucket. This kind of simple problem often leads to appliance repair service calls for ice issues.

Tip #3: Remove ice cube blockages

The refrigerators that we service have “fingers” that gather ice cubes out of the mold where they’re made. Sometimes, ice cubes jam the finger mechanism and stop the icemaker.

If this appears to be the problem, just pull the cube out of the space it’s blocking. Never use a knife or any kitchen utensil to unjam the icemaker. Doing so may damage the mechanism and lead to ice machine repair.

Tip #4: Reset the internal temperature

Check the thermostat in your freezer. If your thermostat is above zero, set it to freezing (Sub-Zero refrigerators can go down to as low as -5°F).

An icemaker can still make ice even if the temperature is a few degrees above 0°F, but it won’t be as efficient. Keeping the correct temperature ensures not only ice production but also overall refrigerator repair prevention.

Tip #5: Check the water filter

Sometimes, the issue is with the water filter, located in the waterline or newer refrigerators. Sediment can clog filters over time, blocking water flow.

Someone may have briefly shut off the water to your home. Returning water flow to normal sometimes stirs up sediment and causes it to break loose, which then clogs the filters.

To address either of these problems, change the filter. If doing so has no effect on your icemaker, consult with a repair technician. For a Sub Zero ice maker, wine cooler, or other types of appliances, expert support is essential. It ensures proper function and safety.

C&W Appliance Service is the only Sub-Zero Premier Partner serving Dallas, Fort Worth, Austin, and San Antonio. We specialize in repairs for your premier refrigerator. We provide top-notch appliance service for household appliances, including washing machines, dryers, and Wolf appliance repair.

For appliance repair service, ice machine repair near you, or Sub Zero appliance repair in San Antonio, we proudly serve Texas. Our factory certified, expert technicians deliver customer satisfaction.

From Scotsman ice machine repair to all appliance repairs near you, C&W is the ice machine repair company near you that you can trust. Customers highly recommend us for our quick, efficient, and skilled service—often available within 24 hours. For help with any home appliances, schedule your service and repair with us today!

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